Efficacy of relational agents for loneliness across age groups: a systematic review and meta-analysis.
Sia ShaKate LoveysPamela QualterHaoran ShiDario KrpanMatteo GalizziPublished in: BMC public health (2024)
Our results are currently the most comprehensive of their kind and provide promising evidence for the efficacy of relational agents. Relational agents are a promising technology that can alleviate loneliness in a scalable way and that can be a meaningful complement to other approaches. The advent of LLMs should boost their efficacy, and further research is needed to explore the optimal design and use of relational agents. Future research could also address shortcomings of current results, such as small sample sizes and high risk of bias. Particularly young audiences have been overlooked in past research.
Keyphrases