Oncology patients' communication experiences during COVID-19: comparing telehealth consultations to in-person visits.
Richard L StreetKatherine TreimanElissa C KranzlerRebecca R MoultrieLaura C ArenaNicole MackReese M GarciaPublished in: Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer (2022)
Respondents reporting less patient-centered communication during the pandemic-e.g., persons of racial/ethnic minorities and males-were also more likely to evaluate communication in telehealth sessions as better than in-person visits. Further research is needed to understand reasons underlying this finding. Cancer care clinicians should take into account patient preferences regarding telehealth care, which may be particularly important for racial and ethnic minority patients.