Simulation modeling to assess performance of integrated healthcare systems: Literature review to characterize the field and visual aid to guide model selection.

Simulation models can evaluate system performance emphasizing the complex relations between components, understanding the system's adaptability to change in short or long-term assessments. These advantages position them as a useful tool for complementing performance assessment of integrated healthcare systems in their pursuit of the 'Triple Aim'. Besides literacy in modeling techniques, accurate model selection is facilitated after identification and prioritization of the complexities that rule system performance. For this purpose, a tool for selecting the most appropriate simulation modeling techniques was developed.