Patients' perceptions of safety in emergency medical services: an interview study.

Anu VenesojaMaaret CastrénSusanna TellaVeronica Lindström

Published in: BMJ open (2020)

Overall, patients felt safe during their EMS encounter, but the EMS personnel's professional competence alone is not enough for them to feel safe. Lack of communication or professionalism may compromise their sense of safety. Further work is needed to explore how patients' perceptions of safety can be used in improving safety in EMS.

Keyphrases

end stage renal disease
healthcare
ejection fraction
chronic kidney disease
primary care
emergency medical
peritoneal dialysis
mental health
social media
patient reported outcomes
patient reported