Patient Telemedicine Perceptions During the COVID-19 Pandemic Within a Multi-State Medical Institution: Qualitative Study.
Pravesh SharmaAnthony R SinicropePamela S SinicropeTabetha A BrockmanNicole M ReinickeIan W WestLiana M WiepertAmy E GlasgowLindsey R SangaralinghamAshley L HollandChristi A PattenPublished in: JMIR formative research (2022)
Our study provides an in-depth investigation into barriers to engaging in video appointments for nonemergent clinical care in the context of the COVID-19 pandemic. Our findings corroborate many barriers prevalent in the prepandemic literature and suggest that rapport barriers need to be analyzed and problem-solved at a granular level.