Increasing Consumer Engagement by Tailoring a Public Reporting Website on the Quality of Diabetes Care: A Qualitative Study.
Maureen A SmithLauren BednarzPeter A NordbyJennifer FinkRobert T GreenleeDaniel M BoltElizabeth M MagnanPublished in: Journal of medical Internet research (2016)
We conclude that tailoring can be used to improve public reporting sites for individuals with chronic conditions, ultimately allowing consumers to make more informed health care decisions.