A mixed-methods study of challenges experienced by clinical teams in measuring improvement.
Thomas WoodcockElisa Giulia LiberatiMary Dixon-WoodsPublished in: BMJ quality & safety (2019)
Measurement is a highly technical task requiring a degree of expertise. Simply leveraging individual clinicians' motivation is unlikely to defeat the persistent difficulties experienced by clinical teams when attempting to measure their improvement efforts. We suggest that more structural initiatives and broader capability-building programmes should be pursued by the professional community. Improving access to, and ability to use repositories of validated measures, and increasing transparency in reporting measurement attempts, is likely to be helpful.