Inpatient Telemedicine Implementation as an Infection Control Response to COVID-19: Qualitative Process Evaluation Study.
Nadia SafaeiniliStacie VilendrerEmmanuelle Elise WilliamsonZicheng ZhaoCati Brown JohnsonSteven M AschLisa ShiehPublished in: JMIR formative research (2021)
Clinical team members reported inpatient telemedicine encounters to be acceptable and effective in reducing COVID-19 exposure and PPE use. Nurses adapted their workflows more than physicians in order to implement the new technology and bore a higher burden of in-person care and technical support. Recommendations for improved inpatient telemedicine use include information technology support and training, increased technical functionality, and remote access for the clinical team.