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Patient presentations to an after-hours general practice, an urgent care clinic and an emergency department on Sundays: a comparative, observational study.

John William AdieWayne GrahamRyan O'DonnellMarianne Wallis
Published in: Journal of health organization and management (2023)
This study reviewed three types of medical facilities for the management of NLTUCs. They were an after-hours general practice, an urgent care clinic and an emergency department. This study found that the patient choice of destination depends on the ability of the service to manage their NLTUCs, patient age, type of condition, postcodes lived away from the facility, availability of testing and provision of consumables. This study also provides recommendations for the development of an urgent care healthcare system in Australia based on international models and includes requirements for extended hours, walk-in availability, radiology on-site, national standard and national requirements for vocational registration for medical professionals.
Keyphrases
  • general practice
  • emergency department
  • healthcare
  • palliative care
  • quality improvement
  • primary care
  • case report
  • mental health
  • pain management