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Care trajectories for patients utilizing electronic visits for COVID-like symptoms in a large healthcare delivery system: May 2020-December 2021.

Holly C GroomPhil CrawfordEduardo Azziz-BaumgartnerMichelle L HenningerNing SmithBianca SalasJudy DonaldAllison L Naleway
Published in: Journal of telemedicine and telecare (2023)
The e-visit on-line screening tool helped KPNW assist thousands of patients with COVID-19 symptoms, avoid unnecessary in-person patient encounters, and preserved KPNW infection control and pandemic surge capacity.
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