Level of satisfaction and associated factors among patients attending outpatient departments of south Wollo health facilities, Ethiopia.

The study's results revealed that overall client satisfaction was low. Furthermore, the politeness of health service providers, the convenience of the environment for asking questions, and the availability of all prescription drugs were found to have a significant relationship with level of satisfaction with the health center. Health managers and service providers should come up with creative ways to improve health workers' caring behavior, protect patients' privacy, and increase patient satisfaction by making all necessary drugs available.