Evaluation of no-show rate in outpatient clinics with open access scheduling system: A systematic review.
Mohammad Reza Mazaheri HabibiFahimeh Mohammad AbadiHamed TabeshHasan Vakili-ArkiAmeen Abu-HannaKosar GhaddaripouriSaeid EslamiPublished in: Health science reports (2024)
According to this study results, it seems that in most outpatient clinics, the use of OA by considering some conditions such as conducting needs assessment and system design based on the patients' and providers' actual needs, and cooperating of all system stakeholders through consistent training caused a significant decrease in the no-show rate.