Understanding the impact and causes of 'failure to attend' on continuity of care for patients with chronic conditions.
Amy-Louise ByrneAdele BaldwinClare HarveyDr Janie BrownEileen WillisDesley HegneyBridget FergusonJenni A JuddDoug KynastonRachel ForrestBrody HeritageDavid HeardSandy MclellanShona ThompsonJanine PalmerPublished in: PloS one (2021)
This article advocates for further consideration of collaborative models that engage the patient in their care journey and for consideration of the language used within the outpatient acute hospital setting, proposing the term 'appointment did not proceed.'