Crying baby gets the milk? The governmentality of grievance redressal for patient rights violations in Karnataka, India.
Meena PutturajAnja KrumeichPrashanth Nuggehalli SrinivasNora EngelBart CrielSara Van BellePublished in: BMJ global health (2022)
There is a need for measures guaranteeing accountability, transparency, promptness, fairness, credibility and trustworthiness in the patient grievance redressal system. Governmentality as a framework enabled to study how subjects (care-seeking individuals) are rendered governable and resist dominant forces in the grievance redressal system for patient rights violations.