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Crying baby gets the milk? The governmentality of grievance redressal for patient rights violations in Karnataka, India.

Meena PutturajAnja KrumeichPrashanth Nuggehalli SrinivasNora EngelBart CrielSara Van Belle
Published in: BMJ global health (2022)
There is a need for measures guaranteeing accountability, transparency, promptness, fairness, credibility and trustworthiness in the patient grievance redressal system. Governmentality as a framework enabled to study how subjects (care-seeking individuals) are rendered governable and resist dominant forces in the grievance redressal system for patient rights violations.
Keyphrases
  • case report
  • healthcare
  • palliative care
  • quality improvement
  • pain management