Patients' Perspectives on the Shift to Telemedicine in Primary and Behavioral Health Care during the COVID-19 Pandemic.
Carolyn A BerryLorraine KwokRachel MassarJi Eun ChangZoe LindenfeldDonna R ShelleyStephanie L AlbertPublished in: Journal of general internal medicine (2022)
Addressing digital literacy challenges, enhancing remote visit privacy, and improving practice workflows will help ensure equitable access to all patients as we move to a new post-COVID-19 "normal" marked by increased reliance on telemedicine and technology.