Mixed methods investigation of the use of telephone triage within UK veterinary practices for horses with abdominal pain: A Participatory action research study.

Katie L LightfootJohn H BurfordGary C W EnglandI Mark BowenSarah Louise Freeman

Published in: PloS one (2020)

This study described existing approaches to telephone triage, identified variations in advice given, and worked with client care teams to develop new resources to aid decision-making.

Keyphrases

emergency department
healthcare
decision making
abdominal pain
primary care
palliative care
clinical trial
quality improvement
pain management
chronic pain
health insurance