Being a patient in a crowded emergency department: a qualitative service evaluation.
Alex I P CrastonHarriet Scott-MurfittMariam T OmarRuw AbeyratneKate KirkNicola MackintoshDamian T RolandJames David van OppenPublished in: Emergency medicine journal : EMJ (2024)
Participants attending a crowded ED experienced uncertainty, helplessness and discomfort. Recommendations included process and environmental orientation.