Automated Intraoperative Short Messaging Service Updates: Quality Improvement Initiative to Relieve Caregivers' Worries.
Alexandre MignaultEric Nguemeleu TchouaketStephanie RobinsÉric MailletEdwige MatetsaStéphane DupuisPublished in: JMIR perioperative medicine (2022)
This digital health initiative provided SMS messages that were systematically sent to caregivers waiting for their loved ones undergoing surgery, just as COVID-19 restrictions began preventing waiting onsite. The messages were used across 15 surgical specialties and have since been implemented hospital-wide. Digital health care innovations have the capacity to improve family-centered communication; what patients and their families find useful and appreciate will ultimately determine their success.
Keyphrases
- quality improvement
- healthcare
- end stage renal disease
- mental health
- patient safety
- palliative care
- coronavirus disease
- minimally invasive
- chronic kidney disease
- public health
- sars cov
- newly diagnosed
- ejection fraction
- high throughput
- prognostic factors
- peritoneal dialysis
- coronary artery bypass
- smoking cessation
- patients undergoing
- electronic health record