Higher Clinician-Patient Communication Is Associated With Greater Satisfaction With HIV Care.
Juddy WachiraAnn MwangiDiana ChemutaiMonica NyamburaBecky L GenbergIra B WilsonPublished in: Journal of the International Association of Providers of AIDS Care (2021)
Provider-patient communication (PPC) skills are key in promoting patient satisfaction. Our study examined the relationship between clinician PPC skills and patient satisfaction with care among virally unsuppressed adult HIV patients in Busia County, Kenya. This cross-sectional study was conducted among 360 HIV patients on first line antiretroviral regimen and having a recent viral load ≥400 copies HIV RNA/ml. We conducted logistic regression analysis. The mean age of participants was 48.2 years [standard deviation (SD): 12.05]. Overall, the mean score on clinician PPC skills was 33.3 (SD: 9.0). A high proportion (85%) of participants reported satisfaction with the HIV care services. After adjusting for covariates, the odds of being satisfied with care increased by 19% (adjusted odds ratio: 1.19, 95% CI: 1.11-1.30) for every one unit increase in the clinician PPC skills score. Promoting good PPC skills may be key to improving patient satisfaction with HIV care.
Keyphrases
- patient satisfaction
- hiv infected
- human immunodeficiency virus
- hiv positive
- antiretroviral therapy
- end stage renal disease
- healthcare
- hiv aids
- hepatitis c virus
- ejection fraction
- newly diagnosed
- primary care
- hiv testing
- peritoneal dialysis
- palliative care
- prognostic factors
- medical students
- south africa
- quality improvement
- chronic pain
- pain management
- affordable care act
- young adults