Comparing the care experiences of Medicare Advantage beneficiaries with and without Alzheimer's disease and related dementias.
David J MeyersMaricruz Rivera-HernandezDaeho KimLaura M KeohaneVincent MorAmal N TrivediPublished in: Journal of the American Geriatrics Society (2022)
ADRD respondents to the CAHPS were more likely to be excluded from CAHPS performance measures because they did not meet eligibility requirements and rates of non-response were higher. Among responders with or without a proxy, MA enrollees with an ADRD diagnosis reported worse care experiences in receiving needed care and in customer service than those without an ADRD diagnosis.