Assessing the Gap Between Women's Expectations and Perceptions of the Quality of Intrapartum Care in Jordan: A Two-Stage Study Using the SERVQUAL Model.
Heba H HijaziNabeel Al-YateemRabah M Al AbdiWegdan BaniissaMohamad AlameddineAlham Al-SharmanAlounoud AlMarzooqiMuhammad Arsyad SubuFatma Refaat AhmedAhmed HossainAmer SindianiYaseen HayajnehPublished in: Health expectations : an international journal of public participation in health care and health policy (2024)
This paper is a collaborative effort involving women with lived experiences of childbirth, midwives, and obstetrics and gynaecologist physicians. The original idea, conceptualization, data generation, and coproduction, including manuscript editing, were shaped by the valuable contributions of stakeholders with unique perspectives on intrapartum care in Jordan.