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Consumer and provider perceptions of the specialist unit model of care: A qualitative study.

Janet C LongAnn CarriganNatalie RobertsRobyn Clay-WilliamsPeter D HibbertYvonne A ZurynskiKatherine MakaGraeme LoyJeffrey Braithwaite
Published in: PloS one (2024)
Positive views of the model centred on the higher perceived quality of care received in the units. Negative views centred on a perceived narrow scope of care and lack of flexibility. Consumers hinted, and providers stated explicitly, that the model needed to be complemented by an integrated model of care model to enable continuity of care and easy transfer of patients into and out of the specialist unit.
Keyphrases
  • palliative care
  • healthcare
  • quality improvement
  • primary care
  • pain management
  • depressive symptoms
  • mental health
  • end stage renal disease
  • newly diagnosed
  • peritoneal dialysis