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Attendance at remote versus in-person outpatient appointments in an NHS Trust.

Gabriele KerrGeva GreenfieldBenedict HayhoeFiona GaughranKristoffer HalvorsrudMariana Pinto da CostaNirandeep RehillRosalind RaineAzeem MajeedCeire CostelloeAna Luísa NevesThomas Beaney
Published in: Journal of telemedicine and telecare (2023)
Remote first appointments were missed more often than in-person first appointments, follow-up appointments had similar attendance rates for both modalities. Sociodemographic differences in outpatient appointment attendance were largely similar between in-person and remote appointments, indicating no widening of inequalities in attendance due to appointment modality.
Keyphrases
  • patient safety
  • health information