Service user experiences of community services for complex emotional needs: A qualitative thematic synthesis.
Luke Sheridan RainsAthena EchaveJessica ReesHannah Rachel ScottBillie Lever TaylorEva BroeckelmannThomas StearePhoebe BarnettChris CooperTamar JeynesJessica RussellSian OramSarah RoweSonia JohnsonPublished in: PloS one (2021)
Recurrent major themes included wanting support that is individualised and holistic, provides continuity over long journeys towards recovery, and that is delivered by empathetic and well-informed clinicians who are hopeful but realistic about the prospects of treatment. Care that met these simple and clearly stated priorities tended to be restricted to often limited periods of treatment by specialist "personality disorder" services: generic and primary care services were often reported as far from adequate. There is an urgent need to co-design and test strategies for improving long-term support and treatment care for people with "personality disorders" throughout the mental health care system.