Pharmacists' experiences of consumer stockpiling: insights from COVID-19.
Eliza E CameronSimon A MossSamuel J KeitaanpaaMary-Jessimine Ann BushellPublished in: Journal of pharmacy practice and research : official journal of the Society of Hospital Pharmacists of Australia (2021)
Consumer stockpiling from pharmacies was observed throughout COVID-19. Stockpiling as well as aggressive and hostile behaviour from customers affected pharmacists, their staff, business and other pharmacy customers. Additional studies are needed to investigate the severity of these issues and to inform policy changes to help mitigate consumer stockpiling and prepare the pharmacy profession for future pandemics.