Conversational ontology operator: patient-centric vaccine dialogue management engine for spoken conversational agents.
Muhammad AmithRebecca Z LinLicong CuiDennis WangAnna ZhuGrace XiongHua XuKirk RobertsCui TaoPublished in: BMC medical informatics and decision making (2020)
Overall, we present some preliminary evidence of a functioning ontology-based system to manage dialogue and consumer questions. Future plans for this work will involve deploying this system in a speech-enabled agent to assess its usage with potential health consumer users.