Evaluating the Impact of Patient No-Shows on Service Quality.

Dounia MarbouhIman KhaleelKhawla Al ShanqitiMaryam Al TamimiMecit Can Emre Simsekler Samer EllahhamDeniz AlibazogluHaluk Alibazoglu

Published in: Risk management and healthcare policy (2020)

In conclusion, we generate a list of recommendations that can help in reducing the rate of patient no-shows, such as patient education, application of dynamic scheduling policies and effective appointment reminder systems to patients.

Keyphrases

case report
healthcare
newly diagnosed
end stage renal disease
public health
ejection fraction
prognostic factors
quality improvement
patient reported outcomes