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Merging existing practices with new ones: the adjustment of organizational routines to using cancer patient pathways in primary healthcare.

Petter FjällströmAnna-Britt CoeMikael LiljaSenada Hajdarevic
Published in: BMC health services research (2022)
Adopting CPPs as a tool within PHC units brought various unintended consequences in organizational routines. Our study from northern Sweden illustrates that the PHC know-how needs to be integrated into the healthcare system to improve the use of new tools as CPP. Further, the relationships between different levels of care should be taken in account when introducing new tools for healthcare. Also, when adopting innovations, unintended consequences need to be further explored empirically in diverse healthcare contexts internationally in order to generate deeper knowledge in the research area.
Keyphrases
  • healthcare
  • primary care
  • palliative care
  • case report
  • squamous cell carcinoma
  • social media
  • quality improvement
  • pain management
  • lymph node metastasis