Implementation of an electronic health record-integrated instant messaging system in an academic health system.

Brian KwanJohn F BellChristopher A LonghurstNicole Hamilton GoldhaberBrian Clay

Published in: Journal of the American Medical Informatics Association : JAMIA (2024)

While EHR-embedded secure instantaneous messaging systems represent a novel and potentially valuable communication medium in healthcare, generally agreed-upon best practices for their implementation are, as of yet, undetermined.

Keyphrases

electronic health record
healthcare
primary care
clinical decision support
smoking cessation
adverse drug
quality improvement