Training Service Users in the Use of Telehealth: Scoping Review.
Emer GalvinShane P DesselleBlanaid GavinFiona McNicholasShane CullinanJohn C HaydenPublished in: Journal of medical Internet research (2024)
The review mapped the literature on training activities for service users in telehealth. The common features of telehealth training for service users included once-off preparatory phone calls on the technical elements of telehealth, targeted at older adults. Key issues for consideration include the need for co-designed training and improving the broader digital skills of service users. There is a need for further studies to evaluate the outcomes of telehealth training activities in geographically diverse areas.