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Raising the bar for patient experience during care transitions in Canada: A repeated cross-sectional survey evaluating a patient-oriented discharge summary at Ontario hospitals.

Karen OkrainecAudrey ChaputValeria E RacGeorge TomlinsonJohn MatelskiMark RobsonAmy TroupMurray KrahnShoshana Hahn-Goldberg
Published in: PloS one (2022)
PODS implementation was associated with higher odds of positive patient experience, particularly for questions focused on discharge planning. Further efforts should center on discharge management, specifically: understanding of medications and what to do if worried once home.
Keyphrases
  • healthcare
  • quality improvement
  • primary care
  • palliative care
  • case report