Impact of a Dedicated Cancer Urgent Care Center on Acute Care Utilization.
Bonnie E Gould RothbergMaureen E CanavanSophia MunTannaz SedghiTracy CarafenoMaureen RaucciVanna DestNaralys SinanisCary P GrossKerin B AdelsonPublished in: JCO oncology practice (2021)
Establishing a cancer-specific urgent care center was significantly associated with a modest decrease in emergency room utilization but not with hospitalization rate. Barriers included clinic capacity, patient awareness, and physician comfort with advanced practice provider autonomy. Optimizing workflow and standardizing clinical pathways can create benchmarks useful for value-based payments.