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Relationship between patient safety culture and patient experience in hospital settings: a scoping review.

Adel AlabdalyReece HinchcliffDeborah DebonoSu-Yin Hor
Published in: BMC health services research (2024)
The findings indicate that the patient can recognise safety-related issues that the hospital team may miss. However, studies mostly measured staff perspectives on patient safety culture and did not always include patient experiences of patient safety culture. Further, the relationship between patient safety culture and patient experience is generally identified as a statistical relationship, using quantitative methods. Further research assessing patient safety culture alongside patient experience is essential for providing a more comprehensive picture of safety. This will help to uncover issues and other factors that may have an indirect effect on patient safety culture and patient experience.
Keyphrases
  • patient safety
  • quality improvement
  • healthcare
  • case report
  • mental health
  • palliative care
  • emergency department
  • mass spectrometry
  • adverse drug