Patient experience of residents with restricted primary care access during the COVID-19 pandemic.
Takuya AokiYasuki FujinumaMasato MatsushimaPublished in: Family medicine and community health (2022)
Approximately one-fifth of adult residents who had a USC reported restricted primary care access for COVID-19 consultation during the pandemic in Japan. Our study also found that restricted primary care access for COVID-19 consultation was negatively associated with a wide range of patient experience including first contact. Material, financial and educational support to primary care facilities, the spread of telemedicine and the application of a patient registration system might be necessary to improve access to primary care during a pandemic.