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Use of Expectation Disconfirmation Theory to Test Patient Satisfaction with Asynchronous Telemedicine for Diabetic Retinopathy Detection.

Christina I SerranoVishal ShahMichael D Abramoff
Published in: International journal of telemedicine and applications (2018)
The EDT model is a viable framework to study patient satisfaction of telemedicine services. While previous feasibility studies have shown that telemedicine for diabetic retinopathy screenings yields diagnostic efficacy, this study applies a theoretical framework to demonstrate the viability of telemedicine for diabetic retinopathy screenings in rural areas.
Keyphrases
  • diabetic retinopathy
  • patient satisfaction
  • optical coherence tomography
  • healthcare
  • primary care
  • mental health
  • health insurance