The Lausanne Hospitality Model: a model integrating hospitality into supportive care.
Kim Lê VanChantal ArditiLohyd TerrierFrançoise NinaneAnnie SavoieSylvie RochatIsabelle Peytremann-BridevauxManuela EicherBéatrice SchaadPublished in: Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer (2023)
Practices involved in the delivery of cancer care need to reinforce the importance attributed to hospitality services, as they impact patients' experiences. By integrating the hospitality perspective into healthcare delivery and supportive care, this paper addresses previously theoretically overlooked aspects that impact patients' experiences during cancer care.