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Dr Google Is Here to Stay but Health Care Professionals Are Still Valued: An Analysis of Health Care Consumers' Internet Navigation Support Preferences.

Kenneth LeeKreshnik HotiJeffery David HughesLynne M Emmerton
Published in: Journal of medical Internet research (2017)
Despite concerns in the literature that the popularity of the Internet could compromise the health consumer-health professional relationship, our findings suggest the contrary. Our findings showed that health professionals were found to be the most commonly preferred mode of navigational support, even among consumers classified as not needing navigational support. Further research into how health professionals could assist consumers with Web-based health information seeking could strengthen the health consumer-health professional relationship amidst the growing use of "Dr Google."
Keyphrases
  • health information
  • healthcare
  • social media
  • public health
  • mental health
  • risk assessment
  • health promotion
  • health insurance
  • human health
  • affordable care act