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What do Australian health consumers believe about commercial advertisements and testimonials? a survey on health service advertising.

Alexander C L HoldenS NanayakkaraJ SkinnerH SpallekW Sohn
Published in: BMC public health (2021)
The data demonstrated that many health consumers felt that while commercial health advertising was helpful, it was also confusing, with many participants also holding mistaken beliefs around other elements of commercial health advertising. While the advertising of healthcare services might have educational effects and be superficially empowering, advertising is primarily intended to sell, not educate. This research demonstrates that there is significant potential for healthcare advertising to mislead. Future developments in regulatory health advertising policy, and the related ethical frameworks developed by professional healthcare associations, need to consider how the consumers of healthcare services might be better protected from misleading and predatory advertising practices.
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