Preventing dispensing errors by alerting for drug confusions in the pharmacy information system-A survey of users.
Zizi CampmansArianne van RhijnRené M DullJacqueline Santen-ReestmanKatja TaxisS D Sander BorgsteedePublished in: PloS one (2018)
Pharmacists and pharmacy technicians were positive about having alerts for drug confusions in their pharmacy information system and experienced that alerts contributed to the prevention of dispensing errors. To prevent alert fatigue, it was considered important not to include all possible confusions as a new alert: the potential contribution to the prevention of drug confusion should be weighed against the risk of alert fatigue.