The quality and readability of patient information provided by ChatGPT: can AI reliably explain common ENT operations?

Michel Abou-Abdallah Talib Dar Yasamin Mahmudzade Joshua Michaels Rishi Talwar Chrysostomos Tornari

Published in: European archives of oto-rhino-laryngology : official journal of the European Federation of Oto-Rhino-Laryngological Societies (EUFOS) : affiliated with the German Society for Oto-Rhino-Laryngology - Head and Neck Surgery (2024)

ChatGPT can simplify information at the expense of quality, resulting in shorter answers with important omissions. Limitations in knowledge and insight curb its reliability for healthcare information. Patients should use reputable sources from professional organisations alongside clear communication with their clinicians for well-informed consent and making decisions.

Keyphrases

healthcare
health information
end stage renal disease
ejection fraction
newly diagnosed
chronic kidney disease
peritoneal dialysis
prognostic factors
case report
social media
quality improvement
artificial intelligence
drinking water
machine learning