Rapid growth in surgeons' use of secure messaging in a patient portal.
Jared Andrew ShensonRobert M CroninSharon E DavisQingxia ChenGretchen Purcell JacksonPublished in: Surgical endoscopy (2015)
This study demonstrates rapid adoption of online secure messaging across surgical specialties with significant growth in its use for outpatient interaction. Some specialties, particularly those with long-term follow-up, interacted with patients more through secure messaging than in person. As surgeons devote more time to secure messaging, additional research will be needed to understand the care delivered through online interactions and to develop models for reimbursement.