How patient-centredness takes place in pharmacy encounters: a critical common-sense interpretation of video-recorded meetings.
Susanne KaaeCharlotte RossingGitte Reventlov HustedChristina Fogtmann FosgerauPublished in: International journal of clinical pharmacy (2022)
Staff showed commitment to ensuring patients' optimal medicine use, but during this process, they predominantly relied on a reductionist approach to medicine. This must be addressed as it hampers patient-centredness. Suggestions for how to become more patient-centred are given.