A novel method of non-clinical dispatch is associated with a higher rate of critical Helicopter Emergency Medical Service intervention.
Scott MunroMark JoyRichard de CoverlyMark SalmonJulia WilliamsRichard M LyonPublished in: Scandinavian journal of trauma, resuscitation and emergency medicine (2018)
The introduction of non-clinical, HEMS-specific dispatch, aided by a bespoke algorithm improved accuracy of HEMS tasking. Further research is warranted to explore where this model could be effective in other HEMS services.