The Impact of Portal Satisfaction on Portal Use and Health-Seeking Behavior: Structural Equation Analysis.

Reginald A Silver Chandrasekar Subramaniam Antonis Stylianou

Published in: Journal of medical Internet research (2020)

Understanding the importance of SWP and the role it plays in influencing HSB may point to future technology design considerations for information technology developers and health care providers. We extend current Expectancy Confirmation Theory research by finding a positive association between SWP and portal use.

Keyphrases

healthcare
mental health
health information
public health
current status