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Patients' perspectives regarding hospital visits in the universal health coverage system of Thailand: a qualitative study.

Apichai WattanapisitUdomsak Saengow
Published in: Asia Pacific family medicine (2018)
The factors and barriers to utilisation of healthcare services provide exploratory data to understand the healthcare-seeking behaviours of patients. Perceptions towards free services under universal health coverage are positive, but participation in decision making is rare. Future studies should focus on finding ways to balance the needs and barriers to hospital visits and to introduce the concept of shared decision making to both doctors and patients.
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