Consistency of triage scores by presenting complaint pre- and post-implementation of a real-time electronic triage decision support tool.
Shelley L McLeodCameron ThompsonBjug BorgundvaagLehana ThabaneHoward OvensSteve ScottTamer AhmedKeerat GrewalJoy McCarronBrooke FilsingerNicole MittmannAndrew WorsterThomas AgoritsasMichael BullardGordon GuyattPublished in: Journal of the American College of Emergency Physicians open (2020)
eCTAS increased triage consistency across many, but not all, high-volume presenting complaints. Modifier use was associated with increased triage consistency, particularly for non-specific complaints such as fever and general weakness.