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Revisiting Provider Communication to Support Team Cohesiveness: Implications for Practice, Provider Burnout, and Technology Application in Primary Care Settings.

Allison A NorfulYun HeAdam RosenfeldCilgy M AbrahamBernard P Chang
Published in: International journal of clinical practice (2022)
This study demonstrates evidence that in-person communication is more likely to reduce burnout and job dissatisfaction compared to other forms of communication infrastructure in primary care settings. More research is needed to understand PCP perspectives about the functionality and potential burden that inhibits the use of EHR features for provider-provider communication. In addition, attention to the needs of teams by geographic location and by workforce discipline is warranted to ensure effective HIT communication application adoption.
Keyphrases
  • primary care
  • general practice
  • public health
  • healthcare
  • electronic health record
  • palliative care
  • working memory
  • risk factors