Open innovation facilitates department-wide engagement in quality improvement: experience from the Massachusetts General Hospital.

Yanik J BababekovSahael M StapletonDaniel A HashimotoElan R WitkowskiAlex B HaynesAllan M GoldsteinJohn T MullenEric M IsselbacherKeith D LillemoeDavid C Chang

Published in: Surgical endoscopy (2020)

A web-enabled open innovation contest was successful in engaging faculty, residents, and other critical role groups in QI. It also enabled the leadership to re-affirm a positive culture of inclusivity, maintain an open-door policy, and also democratically vet and prioritize solutions for quality improvement.

Keyphrases

quality improvement
minimally invasive
patient safety
healthcare
public health
social media
mental health
emergency department
adverse drug
acute care