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Comparing the Discussion of Telehealth in Two Social Media Platforms: Social Listening Analysis.

Catherine C ShoultsLeah DawsonCorey J HayesHari Eswaran
Published in: Telemedicine reports (2023)
Twitter and Reddit had extensive growth in the use of telehealth-related terms after the COVID-19 pandemic. Twitter and Reddit showed themes connecting COVID-19 to telehealth, especially in reference to services, therapy, and counseling, however, Reddit had more discussion suggesting use of telehealth services or requesting peer insights into how to use telehealth as compared with Twitter, which appeared more focused on telehealth as a business or product.
Keyphrases
  • social media
  • healthcare
  • health information
  • primary care
  • mental health
  • sars cov
  • coronavirus disease
  • bone marrow
  • hepatitis c virus
  • cell therapy
  • human immunodeficiency virus