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Organizational capacity for patient and family engagement in hospital planning and improvement: interviews with patient/family advisors, managers and clinicians.

Natalie N AndersonG Ross BakerLesley MoodyKerseri ScaneRobin UrquhartWalter P WodchisAnna R Gagliardi
Published in: International journal for quality in health care : journal of the International Society for Quality in Health Care (2021)
The findings build on prior research that largely focused on PE in individual clinical care or research or in primary care planning and improvement. The findings closely aligned with existing frameworks of organizational capacity for PE not specific to hospital settings, which suggests that hospitals could use the blended framework to plan, evaluate and improve their PE programs. Further research is needed to yield greater insight into how to promote and enable compensation for patient/family advisors and the role of clinician or staff champions in supporting PE.
Keyphrases
  • healthcare
  • primary care
  • case report
  • palliative care
  • public health
  • social media
  • adverse drug
  • affordable care act
  • health insurance